Wednesday, March 2, 2011

Self-serve wine kiosks back up and running

Self-serve wine kiosks are back in some grocery stores in Pennsylvania after being shut down in December. The Pennsylvania Liquor Control Board said this time, the kinks have been ironed out.

Right now there are 32 of the self-serve machines in stores across the state of Pennsylvania. If all goes well, 100 will be up and running in a year or so.

You can't help but notice the huge machine just inside the main entrance at Giant Foods on Linglestown Road in Susquehanna Township. There are bottles of wine inside, but some people have trouble extracting them.
"I think it's a great idea, but my problem is I'd want to know how to work it first," said shopper Barbara Tulli of Harrisburg as she looked at the wine kiosk.

Enough people were having trouble with the self-serve kiosks that the Pennyslvania Liquor Control Board (PCLB) shut them down just before Christmas. The Philadelphia company that owns the kiosks made some changes and put them back in operation after about a month.

"They tested them before bringing them back and we tested them before we brought them back," said Stacy Kriedeman, Deputy Director of External Affairs for the Pennsylvania Liquor Control Board. "So we are cautiously optimistic that all of the issues have been worked out."

Just to be sure, an attendant from the PLCB has been staffing the machines since they returned to service - but the attendants will soon be phased out.

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